Terms & Conditions & Refunds

Information about the return mechanism, including the following information.

1. What should the customer do?

Contact us by phone +380(50)358-49-57 for further instructions on returning the product.

2. Under what circumstances are returns and refunds made?

In the event of a technical problem during the technical warranty period of 7 calendar days from the date of receipt of the goods.

3. The period during which a return is possible?

Returns are possible only in the event of a technical problem during the technical warranty period of 7 calendar days from the date of receipt of the goods.

4. How long can a client expect a refund?

On the day of receipt of a technically defective product in a complete set at the Nova Poshta branch by return payment.